There are subliminal messages to Black Friday. Namely, if a customer has had a good experience in a store on a previous year's Black Friday, he or she will instinctively know to go back there on the current Black Friday.
This is exactly what I did this year. I rose at 5:00 to make it to the Seven Corners (Falls Church, VA) Target for the 6:00 opening, and it was so easy, it was almost too easy. This Target made its Black Friday opening completely civilized.
When I got there at about 5:40 am, customers were being let in the door, into the front entry area of the store, so they wouldn't be standing out in the cold. This was the door closest to the electronics area, which was located immediately to the left. The customers were quiet and seemingly relaxed, while they were waiting for full entry. At just before six, a store manager (I assume) announced to the throng that in order to minimize chaos, about 20 customers would be let in at a time.
I was in the second group to be admitted. There were plenty of staffers standing in the aisles, with notated maps in their hands, to direct customers to their bargains of choice. I went straight to one of these people, said "The flat-screen LCD TV," and the staffer answered "There's a stack of them in the aisle by the clothes." I went there to a large stack, took my TV, and went to another staffer to ask about the ipod dancing dogs. "Those are sold out" was the answer.
My two main missions accomplished, I went back (and in that 5 minutes the entire waiting throng had been admitted), got a cart, and spent the next hour or so in the store to see if there was anything else I wanted.
I was very impressed over the next hour that I saw no scuffles and heard no shouting. Congratulations to store manager Mark Bauer for creating a great Black Friday customer opening!